
April is Autism Awareness Month, a time to reflect on and spread awareness about the different needs of those with autism and neurodivergence. As these individuals have different needs, emergency response teams should have training and equipment to treat these people with the care and attention they deserve.
Autism Awareness for First Responders
It’s important for first responders like the team at North Jefferson County Ambulance District to respond quickly and efficiently to the needs of everyone, especially those with slightly differing needs. Our team ensures that we provide efficient communication in emergency situations so our patients receive the best practices and services in times of crisis.
Our team is trained on de-escalation techniques and carry Carter Kits that are tailored to the needs of special-needs patients. In emergency situations, the environment can be overstimulating, increasing anxiety and causing individuals to panic or shut down. Our training assists in helping to shelter them from the overwhelming situation while providing whatever aid is necessary.
The Necessity of Carter Kits

Carter Kits are sensory kits that contain a weighted blanket, sensory earmuffs, and various sensory toys to provide distractions in times of duress. These kits are crucial in calming down high anxiety or neurodivergent individuals in an emergency setting. Sensory kits are utilized when a patient or family member could benefit from the contents of the kits, either by our discretion or information from the individual or their family. Every unit carries a Carter Kit and we have received feedback that they are not only effective, but much appreciated. Every emergency response team should have one, just in case.
Emergency Response Training and Special Protocols
The North Jefferson County Ambulance District team receives periodic autism training, both online and in-person. This is essential to staying updated on best practices, situational awareness, and understanding of how to treat neurodivergent individuals in an emergency situation.
Along with Cater Kits, we try to either get the situation under control quickly to reduce stimulation or move the individual, if possible, to a calmer environment. We ensure that we get down to their level, speak clearly and calmly, are mindful of our body language, and involve a parent or guardian when possible. During an emergency situation, we typically have one paramedic speak with the patient while another communicates with the family.
Symbolism, Community Outreach, and Awareness

The puzzle piece on our vehicles represents autism awareness and other neurodivergent developments, while also being indicative of the specialized services we provide. We’ve been raising awareness for autism for years by allowing our crews to wear an alternate light-blue t-shirt during April. Adding a puzzle piece to our ambulances and district vehicles also serves to raise awareness further and to show that we’re prepared to work with neurodivergent individuals.
A Lasting Impact and Future Plans
We have received positive feedback over the years on the impact of our training and usage of Carter Kits. Many parents of neurodivergent children have been appreciative that we carry these kits and of the difference they make when providing care for their children.
With Autism Awareness Month upon us, those interested should invest time in finding and assisting organizations that support autism through donations and volunteering. Our team is currently looking into partnering with local autism organizations to not only spread the word, but improve our own efforts in responding to their needs.
Be aware of those around you and the unique needs they may have. Remember, if you or someone you know is ever in an emergency situation, don’t hesitate to call the team at North Jefferson County Ambulance District. Our team is trained to handle any emergency and responds rapidly to any crisis. Our ambulances are only a call away.